OverviewTennessee Tech will be upgrading the EagleCard and Access Control service. These upgrades include a refresh of all card readers and hardware as we move toward contactless campus cards. This article serves as an FAQ and Status update page.
Frequently Asked Questions (FAQ)
Please check below for answers to questions you might have about the process.
Most asked questions...
When attempting to submit your photo, you may find that the link "Click to submit a new photo" is missing.
Begin by trying the following:
- A "hard refresh" on your browser.
- PC: hit Ctrl+Shift+R and try to log in again
- Mac: hit Cmd+Shift+R and try to log in again
- If that didn't work, clear the cache on your browser. Instructions for doing so in the most popular browsers:
- If clearing the cache didn't work, either, please attempt to submit a photo from a different device (if available).
If all of these steps prove unsuccessful, please contact the EagleCard Office for additional assistance.
Yes. Once this project is completed, all readers on campus will be contactless. In order to use the new readers at access-controlled doors, dining, bookstore, etc., a new contactless card will be required.
Even if you do not require access to any access-controlled doors, are taking classes remotely, etc., the EagleCard is your campus ID and it is required that you have one.
Once your photo has been approved, the EagleCard staff will process and print your new ID card.
Cards are available for pickup in the EagleCard Office (RUC 230) from 8:00am-4:30pm Monday-Friday.
If you're unable to collect your EagleCard during normal business hours, weekend pickup is an available option. Contact the EagleCard Office to inquire.
We've prepared these instructions to help guide you through submitting your photo.
The new system provides us with a secure, encrypted card that provides an overall better user experience.
The contactless cards offer a more reliable access control experience with more security, better monitoring, and ease of operation.
Buildings will be transitioned to the new contactless card system in the order listed in the status table below. The dates will be updated as more information is available.
The new access control system will be based on contactless near-field communications (NFC) technology. This will result in no wear & tear to your card and will provide a better and more reliable experience. The new user portal provides many more options.
If you have questions that aren't answered here, please reach out to the Help Desk.
Status of Building Transitions
View the chart below to see when your building will be migrated. All dates are tentative.
Legend: TBD DATE CHOSEN SCHEDULED IN PROGRESS COMPLETE
|Building||Date to Begin||Status|
|Jere Whitson Building (JWB)|
|Roaden University Center (RUC)|
|Murphy Hall (MURP)|
|Jobe Hall (JOBE)|
|Tech Village Community Center (TVW)|
|Tech Village Laundromat (TVE)|
|Maddux Hall (MDDX)|
|McCord Hall (MCRD)|
|Warf Hall (WARF)|
|Ellington Hall (ELNG)|
|Evins Hall (EVIN)|
|Browning Hall (BRNG)|
|Kittrell Hall (KITT)|
|Crawford Hall (CRAW)|
|University Services Building (USVC)|
|New Hall South (NEWS)|
|Cooper Hall (COOP)|
|Dunn Hall (DUNN)|
|Clement Hall (CLEM)|
|Volpe Library (LIBR) #1|
|Volpe Library (LIBR) #2|
|Bartoo Hall (BART)|
|Alumni Building (ALUM)|
|Bell Hall (BELL) #1|
|Bell Hall (BELL) #2|
|Oakley Hall (OKLY)|
|TJ Farr Hall (FARR)|
|Henderson Hall (HEND)|
|Johnson Hall (JOHN)|
|Southwest Hall (SWH)|
|New Hall North (NEWN)|
|Foundation Hall (FNDH)|
|Appalacian Center for Craft (CCAD)|
|East Stadium (ESTA)|
|MS Cooper Hall (MSCP)|
|Pinkerton Hall (PINK)|
|Bryan Fine Arts (BFA)|
|Prescott Hall (PRSC)|
|Ray Morris Hall (RMH, a.k.a STEM)|
|Brown Hall (BRWN)|