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Overview 

This documentation has information on how to enable pop-ups on each desktop web browser.

This is useful in many scenarios. For example, this is necessary to do before submitting a request to chat with a myTECH Helpdesk representative.

Enabling Pop-ups for Chrome

  1. Open Chrome.
    Chrome Icon on Desktop
  2. At the top right corner of the screen, click on the Chrome Menu button (three vertical dots).
    Three vertical dots on chrome
  3. Click Settings.
    Chrome menu selecting settings
  4. At the bottom of the page, click Advanced.

    Advanced button in settings of chrome
  5. Under "Privacy and security," click Content settings.

    Selecting Content settings in chrome
  6. Under "Content Settings," click Popups.

    Content settings menu in chrome
  7. Under "Popups," turn "Blocked (recommended)" on or off. 

    Popup settings menu in chrome
  8. Under "Popups," click on Add to add an allowed site. 

    Selecting add to add a site to allow pop ups
  9. Where it says "[*].example.com," type "its.tntech.edu." 

    Add Site field to add the site you want to allow pop ups from
  10. Click ADD and exit out of Settings.

    Filled in Add site field and selecting add to add the exception



          

Enabling Pop-ups for Mozilla Firefox

  1. Open Mozilla Firefox.
    Firefox icon on computer
  2.  At the top right corner of the screen, click on the menu button.
    Three Horizontal Lines stacked on top of each other
  3. Click Options.
    Menu for Firefox selecting options
  4. On the left-hand side of the screen, click Content.
    settings options in options menu selecting content
  5. Under "Pop-ups" click Exceptions...
    Selecting exceptions on pop-ups
  6. Type https://its.tntech.edu under "Address of website," click Allow.
    adding the site you want to allow pop ups from
  7. Click Save Changes and exit out of options.
    saving the newly added site in to the settings

Enabling Pop-ups for Internet Explorer

  1. Open Internet Explorer.
    Internet Explorer icon on computer
  2. At the top right corner of the screen, click on the Gear.
    Gear Icon in Internet Explorer
  3. Click Internet options.
    Menu in Internet Explorer selecting Internet options
  4. Click Privacy.
    Select Privacy from Internet Options
  5. Click Settings.
    Select settings from the privacy tab in internet options
  6. Type https://its.tntech.edu under "Address of website to allow" and click Add.
    Address field for site you want pops ups from
  7. Click Close.
    Closing out of privacy settings
  8. Click OK.
    Closing Internet Options

Enabling Pop-ups for Edge

  1. Open Microsoft Edge.
    Microsoft Edge icon on computer
  2. At the top right corner of the screen, click More.
    Three vertical dots for menu selection in edge
  3. Click Settings.
    Selecting settings from edge menu
  4. At the bottom of the settings, click View advanced settings.
    Selecting view advanced settings in settings menu
  5. Switch the setting under Block pop-ups from On to Off.

    turning block pop-ups off

Enabling Pop-ups for Safari

  1. Open Safari.
    Safari Icon on computer
  2. After opening safari, you will need to click on the word Safari in the top right corner.
    selecting the word Safari for the menu
  3. Next click on the word Preferences, to get to the settings for the browser. 
    Selecting Preferences from the menu
  4. After opening the setting you will click on the Security tab to get to pop-up settings.
    Selecting security from tabs in preferences
  5. After getting security, you will uncheck the box that that says Block pop-up windows.
    In the security section unchecking the block pop-ups box
  6. Congratulations you have allowed pop-up windows.  

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