Page tree

Overview

This article is a step-by-step walk through for resetting the password for your TTU Domain Account through the self-reset portal located at https://IDme.tntech.edu.  The TTU domain account is the account you will use for your campus email, iLearn, the parking portal, and other directory-reliant services. (This does not cover Eagle Online as that uses a separate account)


A full in-depth guide can be found at here 

Requirements

You are required to register for the IDMe portal before you can reset your password. Instructions on that can be found here (future link to published site).

You will need the following available:

  • Your Mobile Authenticator on your Smartphone

Resetting your Password through the IDMe Password Portal

1. Navigate to the IDMe Password Portal located here https://IDme.tntech.edu

IDME login pageIDME mobile login page

*The page should read "Tennessee Tech Password Portal"



2. Enter your username (juser, jouser42, jouser21, etc.) and your current password, and then press "Login".

*If you don't know your username, visit the page Find Your TTU Username

*If you're logging into the password portal for the first time, or your password has been recently reset by ITS, your password will be set to the default value. This default is 'z?T#' where the # is the eight digits of your Tech ID (T-number). For instance, if your T-number is T00001234, your initial password will be z?T00001234.



3.  You will be brought to the Account Management menu. You will see the option to change your password under the Account Details & Activity>Password Expires On:>Change Now. 

IDME Account Management screen



4.  You will be prompted to enter your current password and to complete a reCAPTCHA code to prove you are not a robot.

IDME Set Password



5. Once you complete that, you will be prompted to enter your Mobile Authenticator code from your smart phone.

IDME OTP dialog


6. You will finally be prompted to change your password. You must meet the complexity requirements of at least 8 characters long, 1 lowercase character, 1 uppercase character, 1 numeric character, and 1 special character.

IDME change password screenIDME password change successful screen


How helpful was this information?

Your Rating: Results: 1 Star2 Star3 Star4 Star5 Star 23 rates