ITS is actively responding to the COVID-19 situation and making resources available for you. Learn more here.

Page tree


Here we've curated a list of projects currently being handled by Information Technology Services. Projects range from replacing infrastructure to overhauling commonly-used systems. Browse through the articles below to see what we're up to as well as get answers for any questions you may have about those projects and how they affect you.

Black Farmed Eyeglasses in Front of Laptop Computer

"Ask Awesome" Chatbot Project

In cooperation with Academics, Admissions, Bursar, Financial Aid, Records, & Student Life, we would like to announce the launch of Tennessee Tech’s A.I.-driven chatbot, named “Ask Awesome”!

Dynamic Forms Project

More information coming soon!

EagleCard and Access Control Upgrade Project

Tennessee Tech will be upgrading the EagleCard and Access Control service. These upgrades include a refresh of all card readers and hardware as we move toward contactless campus cards. This article serves as an FAQ and Status update page.

Enterprise Service Management with TeamDynamix

More details coming soon!

Networking Infrastructure Upgrade Project

ITS will be upgrading network hardware in several buildings on campus. These upgrades include a refresh of more than 130 network switches. This article serves as an FAQ and Status update page.

Single-Tenant Email Project

Tennessee Tech will be moving all accounts to a single domain to better facilitate interaction between faculty, staff, and students. Having everyone on the same domain ( allows for easier collaboration and sharing of data.