Page tree

Problem

You have lost your EagleNet access key and need it resent to you.

If your EagleNet Access Key has expired, please see the article, Expired EagleNet Access Key. Re-sending your access key will not extend the expiration date. Re-sending your access key will ONLY generate a new access key and WILL NOT extend the expiration period of the provided key.

RESEND YOUR EAGLENET ACCESS KEY

  1. From your current internet connection, open a browser and go to connect.tntech.edu
  2. Log in using your TTU username (your email address minus the @tntech.edu or @students.tntech.edu) and password.
    Login page 
  3. To view the details of your EagleNet registration, click Manage My Guests in the bottom-right of the window.
    EagleNet Register a Guest page 
  4. You can now see the expiration date of your registration, and will have options to Resend or Revoke your current Access Key.
    Registered guest list 
  5. To Resend your Access Key, click your name.blue circle then appears to the left of your name. Click the blue circle. 
  6. You will be prompted to confirm your selection. Click Continue.
  7. You are now presented with three Notification options: Text (SMS), Email, and/or Print.

    Note: ITS highly recommends that you take advantage of all three options, so that if you lose your Access Key in one location, you will have it in another. This key is unique to you. Do not give it out to your friends or family.

    Text email or print icons

    • Texting your Access Key
      • Click the Smartphone icon.
      • Click Send.
        Send button 
      • You will be prompted to verify and accept the phone number for text notification. 
        Phone number box
      • Click the blue circle to send the text message.
      • You will now see a confirmation that the text message has been sent. If you wish to send more notifications, select <Send Again. If you are done sending notifications, click Done.
        Done button
    • Emailing your Access Key
      • Click the Laptop icon.
      • Click Send.
        Send button
      • You will be prompted to verify and accept the email address for receiving the notification.
        Email address box
      • Click the blue circle to send the email.
      • You will now see a confirmation that the email has been sent. If you wish to send more notifications, select <Send Again. If you are done sending notifications, click Done.
        Done button
    • Printing your Access Key

      Note: This option works best when you are using a computer.
      • Click the Printer icon.
      • Click Done.
        Done button
      • Your computer will launch a Print window.
      • Select your print options and click Print.
      • Click Done.
        Done button 

How helpful was this information?

Your Rating: Results: 1 Star2 Star3 Star4 Star5 Star 191 rates