The Academic & Client Technologies (ACT) group consists of a Director, an Assistant Director, a Manager for Learning Spaces, a Manager for Tier1 Support Services, three Tier1 Support Agents, nine Tier2 Support Agents, and two Tier3 Support Agents. ACT also employs approximately seventy student workers. ACT supports the use of available technologies to enhance and support instruction and research. ACT maintains University Computer Labs by providing software, hardware, documentation, and specialized cleaning services. ACT also provides technology support for faculty, staff, and students across campus, including system analysis, troubleshooting and resolution, new purchase consultation, and software site licensing.
The Director of ACT is Will Hoffert.
He is assisted by the Assistant Director, John Woodard.